STUDIO POLICIES

At Maine Pilates, we offer a variety of classes at different intensity levels – so you can choose the class that is right for your body on any given day. Maine Pilates classes are rooted in the foundational principles of Pilates and a focus on correct form because we know that’s how you can get the most out of your movement. Our Reformer🔥 classes are a great choice for a safe and challenging workout, whether you’ve been practicing Pilates for years or it's your first class!

To ensure your safety and progress, Instructor approval is required before joining Reformer🔥🔥 classes. This approval is based on your ability to perform exercises in Reformer🔥 class with correct form, with ease and without a lot of explanation.

Typically, attending 4 to 10 Reformer🔥 classes helps you learn and apply the foundational movements necessary for Reformer🔥🔥 classes. Maine Pilates instructors are there to support you in your Pilates journey and let you know when you’re ready to progress to higher intensity levels. You are always invited to chat with your instructors about your Pilates goals.

20 - 30 Reformer🔥🔥 classes are recommended before being invited to Reformer🔥🔥🔥 classes.

HEALTH HISTORY FORM

Maine Pilates Instructors want to provide you with individualized support and modifications whenever they can so that you can make the most of each of our classes. By ensuring that your Health History Form is up to date with any new injuries or sensitivities, you can help your instructor be best prepared to assist you during class. You can email hello@mainepilates.com for any questions you have about filling out your Health History Form

CANCELLATIONS

  • How to CancelLog in to your account or the Maine Pilates app (Apple App or Google Play.).

  • Deadline to CancelMaine Pilates classes are small so instructors are able to offer you the highest level of instructions. Giving enough notice when you need to cancel frees up your reserved spot in class for someone on the waitlist. Canceling less thant 12 hours before your scheduled class will incur a fee. For private lessons, cancellations must be made 24 hours prior to the scheduled lesson.

  • Late Cancellation FeeWe understand that late cancellations sometimes happen. Because late cancellations make it harder for someone on the waitlist to take that spot, you will be charged a fee of $10+ tax if you cancel with less than 12 hours' notice. Please note that rescheduling less than 12 hours prior to class is considered a late cancellation.

  • Unlimited Monthly Members will be charged a fee of $15+ tax for cancellations less than 12 hours before class.

  • No ShowsIf you do not cancel and you do not show up to your scheduled class without notifying the studio beforehand, you will be charged a fee of $15.00+ tax and lose your class credit.Unlimited Monthly Members will be charged a fee of $20+ tax and lose the credit for the day for a No Show.

  • Canceling within the window allows us to maintain our affordable rates and schedule of personalized classes, which is really important to us. Thank you for supporting this policy and canceling your attendance as soon as possible.

MEMBERSHIPS

A 2-month commitment is required for 4/8/12 class memberships and a 3-month commitment for unlimited.

Once the minimum monthly commitment has been met, 21 days' notice is required by email to cancel a membership. The cancellation will take effect at the end of the current billing cycle, and no further charges will be incurred beyond the notice period.

Please note that upgrading or downgrading does not extend to the minimum monthly commitment.

Rollover Credits:

  • 4 classes - 2 unused classes can roll over to the next month

  • 8 classes - 4 unused classes can roll over to the next month

  • 12 classes - 6 unused classes can roll over to the next month

  • Unlimited  - no credits or guest passes roll over to the next month

Additional Perks:

  • Members can bring guests to class using top-up prices

  • Automatic billing each month

  • One free guest pass per month for unlimited memberships

REFUNDS

There are no refunds on any purchases at any time. All payments made for monthly memberships are non-refundable. This includes, but is not limited to, payments for unused services, early termination of the membership, or any other reason. Contact hello@mainepilates.com with any questions.

INCLEMENT WEATHER

We want you to be safe! If you need to, please cancel your attendance and switch to an online class. Weather conditions can be unpredictable. We reserve the right to cancel or switch modalities (online vs. on-site) for a class up to an hour before the start time. If we cancel classes, you will receive an email and text, and your class credit will automatically be refunded to your account. 

LATE ARRIVALS

We ask that you arrive at class 5-10 minutes early to ensure that you have time to settle in before your workout. While we recognize that sometimes things don't always go according to plan, you may enter class up to 5 minutes late if there is no waitlist. However, we will release your spot to the first person on the waitlist at the start of class if you are not present. Late arrivals are considered a no-show, no contact and applicable fee applies. 

SCHEDULE AND RESERVATIONS

Classes are available to book 7 days in advance. Classes and Instructors are subject to change. To receive news and updates, subscribe to our newsletter and add hello@mainepilates.com to your contact list to avoid losing our emails in spam.

WAITLIST

A waitlist is available if a class is full. If a spot becomes available up to an hour before class, you will be automatically booked if you are next on the waitlist. If you are no longer available, be sure to remove yourself from the waitlist to avoid cancellation and no-show fees.

FOOTWEAR

We want to keep our shared space clean and beautiful. Our studios are all shoe-free spaces.. There are shoe storage stations upon entry for your convenience. Our hardwood floors are too slippery for non-grip socks, so for your safety, please wear grippy socks or bare feet while in the studio. Grippy socks are available for purchase in our studios and online.

SCENT-FREE SPACE

We love scents and perfumes, butwe ask that you refrain from wearing any scented perfumes or lotions when visiting any of our studios. Thank you for respecting everyone’s sensititivities!

GUM-FREE SPACE

For your safety, please don’t chew gum during class. We have gum, mints, and cough drops available for you after class.

AGE LIMIT

We believe Pilates is for every body! However, children’s bodies are still growing and have additional safety considerations. For this reason, our age limit for all group classes is 14. If you are interested in sharing your Pilates practive with a loved one who is under 14 years of age, you can contact us at hello@mainepilates.com to chat about booking a private class.